Email Etiquette
formalities

EMAIL ETIQUETTE

More and more of our interactions take place online. Without the ability to read another person’s facial expressions and body language it’s easy to misinterpret a message. Here are a few tips from Treating People Well to keep your emails precise and pleasant. Avoid Sarcasm – Sarcasm is difficult to recognize without hearing the speaker’s tone of voice or seeing the smile and accompanying eye roll. Save emojis and over-punctuation for personal emails, and remember that messages in all capitals […]

Advice
formalities

TEACHING KIDS ABOUT MANNERS

Many years ago, while out shopping with my four-year-old daughter, I ran into an elderly friend and stopped to chat. There was a large fake rubber tree that was part of a clothing display nearby, which Liddy started to climb. I tried to catch her eye to make her stop, and kept throwing her dirty looks as I tried to keep the conversation going with my friend. Liddy looked up at me and said loudly, “Why are you looking at […]